• Shipping is non-refundable*
• Item must be intact and in the condition it was received in.
• We accept exchanges/returns within 30 days of the purchase date; please click here to print out a "Customer Return and Exchange Form". Enclose the form in your package, the item returning for exchange and send it to:
  
  Attn: Returns/Exchane
  PO Box 371
  Collins, NY 14034

Please allow up to three weeks for the delivery of your new item.

*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund

Shipping Policies
Shipping to and from Doodle Dots is at the customer's expense and varies according to weight, size, shipping type and location.

• Your order will be processed and shipped within 1 business day from when the order was placed. Orders in the US are shipped out via USPS Priority and in most cases usually are delivered within 2 business days.
• Express shipping is available, please email us with the details of your order and when you would like to receive your order and we will find the most affordable shipping solution that will get your products there quickly! Email info to shipping@doodots.com or call 716-804-9780.
• International shipping is available. Please email us the details of your order and the shipping address so we can find the most affordable shipping solution for you! shipping@doodots.com or call 716-804 9780.
• You will be able to track your order. When you place your order you should have received an order number on the screen, this is confirmation your order was received. When your order shipped from our warehouse, you should receive a separate email containing a tracking number. You may use that that number to track your package(s) by clicking on the following link:
  http://www.usps.com/shipping/trackandconfirm.htm